Peterborough Transit launches new on-demand transit service pilot program

Rides are free for a month on new 'Pink Community Bus' serving downtown, east, and southeast areas of the city

To book rides on the new 'Pink Community Bus' in owntown, eaat, and southeast areas of the city, riders can download the new PTBOnDemand app or call 705-745-5801. (kawarthaNOW screenshots)
To book rides on the new 'Pink Community Bus' in owntown, eaat, and southeast areas of the city, riders can download the new PTBOnDemand app or call 705-745-5801. (kawarthaNOW screenshots)

Peterborough Transit is launching a new on-demand transit service on Wednesday (March 30) called PTBOnDemand as part of a pilot program in the downtown, east, and southeast areas of the city.

On-demand transit is a ride-share service that allows transit vehicles to adjust routes and times depending on the requests received from customers each day. On-demand trips will carry customers from the nearest bus stops available to service their pick-up and drop-off requests, regardless of the route taken.

This new on-demand service will start with the new ‘Pink Community Bus’ — operating from 9 a.m. to 5 p.m. weekdays and Saturdays, and from 10 a.m. to 5 p.m. on Sundays and holidays — in the following areas of the city:

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Downtown

  • East of Aylmer Street between Simcoe Street and Lansdowne Street.
  • North of Lansdowne Street between Aylmer Street and River Road.

East City

  • South of Hunter Street between Burnham Street and Ashburnham Drive.

Beavermead/Ashburnham

  • Ashburnham Drive between Hunter Street and Otonabee Drive, including the Walker Avenue community to the east.
  • Willowcreek Plaza community along Lansdowne Street.

Southeast – Otonabee

  • Otonabee community including Collison Avenue and Middlefield Road areas.
The 'Pink Community Bus' zone. (Map: City of Peterborough)
The ‘Pink Community Bus’ zone. (Map: City of Peterborough)
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To book trips, riders can call 705-745-5801 from 8:45 a.m. to 4:30 p.m. daily or download the new PTBOnDemand app (developed by Via Transportation Inc.), available on Google Play and the Apple App Store.

Riders using the PTBOnDemand app will be able to track the real-time location of their vehicle and receive updates on when they will be picked up and dropped off.

Trips on the Pink Community Bus will be free from March 30 until April 30. No transfers will be offered on this service during this time, and regular fares still apply to ride on all other transit routes. Starting May 1, regular fares will apply to rides on the Pink Community Bus, and transfers to other routes will be available and accepted.

For more information about PTBOnDemand or the Pink Community Bus, visit peterborough.ca/en/city-services/on-demand-services.aspx or call 705-745-0525.