Ross Memorial Hospital in Lindsay expands visitor guidelines

One visitor per patient once per day, two visitors per day for palliative care patients

Ross Memorial Hospital is located at 10 Angeline Street North in Lindsay. (Photo courtesy of Ross Memorial Hospital)
Ross Memorial Hospital is located at 10 Angeline Street North in Lindsay. (Photo courtesy of Ross Memorial Hospital)

Effective on Thursday (August 6), Ross Memorial Hospital in Lindsay has expanded its visitor guidelines.

The hospital is now allowing one visitor per patient, once per day, with two visitors per day for patients in palliative care.

Patients with appointments or attending the Emergency Department should come alone, unless a support person is essential.

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All visitors must follow these guidelines:

  • Visitors must be over the age of 16 (visitors to palliative patients will be considered on a case-by-case basis).
  • Visits are available between 8 a.m. and 8 p.m.
  • Enter at the main entrance, clean your hands with hand sanitizer, and answer screening questions honestly.
  • You’ll be provided with a sticker to wear for the duration of your visit.
  • You must provide your full name and contact information.
  • Bring a mask if you have one, or you will be provided one. Keep your mask on throughout your visit.
  • Food or drink must not be consumed while visiting. You may bring food or drink for the patient, if it does not require storage or heating.
  • Do not bring animals to visit, with the exception of service animals.
  • Check in with staff upon arrival to the unit. Stay in the patient’s room. Do not visit other areas in the hospital.
  • Once onsite, you cannot leave and return on the same day.
  • Maintain physical distance of two metres or more from all hospital staff and patients.
  • Sanitize your hands when entering and leaving a patient’s room, and at doorways and high-touch surfaces.
  • Exit at the main entrance and sanitize your hands as you are leaving.
  • As always, visitors should not visit if they are feeling unwell.

If you cannot visit, there are other ways to stay connected with your loved one.

You can contact the Virtual Visit line (705-324-6111 ext. 5268) to arrange a video call. You can also send a message to a patient through the hospital’s website at rmh.org/information-for-visitors/send-a-message-to-a-patient. Your message will be delivered within one business day.

For the latest COVID-19 information, visit www.rmh.org/covid-19.

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