More than 180,000 Hydro One customers without power after Sunday’s severe windstorm

Wind gusts of over 100 km/hour downed hydro poles and power lines, with southwestern and central Ontario hardest hit

More than 1,800 active hydro outages in southwestern and central Ontario on the morning of November 16, 2020 after a severe windstorm swept across the province the previous day. (Map: Hydro One)
More than 1,800 active hydro outages in southwestern and central Ontario on the morning of November 16, 2020 after a severe windstorm swept across the province the previous day. (Map: Hydro One)

Hydro One is continuing to assess damage and restore power after Sunday’s severe windstorm.

As of 9:30 a.m. on Monday (November 16), there were still more than 1,800 active outages leaving more than 180,000 customers without power.

“High wind gusts of over 100 km/hour caused significant damage province-wide, and continue to move east,” Hydro One states on its storm centre website. “Crews and support staff remain ready to respond.”

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“Additional crews are being sent to the hardest-hit areas of southwestern and central Ontario, and specialized off-road equipment and helicopters will be used to assist in restoration efforts. We thank customers for their patience as our team works to get the lights back on.”

You can report an outage online or by calling 1-800-434-1235.

Hydro One says its top priorities are emergencies and restoring power “to the largest number of customers in the shortest period of time.”

“Be sure to stay clear of any fallen power lines,” Hydro One states. “If you spot a fallen line, keep at least 10 metres back, even if it does not appear to be live. Report it to the police and call Hydro One at 1-800-434-1235.”

For more information about power outages, visit the Hydro One website at hydroone.com.