When a plumbing emergency happens, you want to trust that an expert will be there to pick up your call, efficiently fix the problem, and give you the information you need to prevent it from happening again.
Celebrating its first year in business in February, Pristine Plumbing has quickly built a solid reputation by being there when clients need them most.
Young entrepreneurs Mallory Cardinal and Dylan Stadtke met while studying at Fleming College and have continued to build connections in Peterborough over the past decade. In February 2024, the life partners combined Cardinal’s experience in business and Stadtke’s expertise in plumbing to launch Pristine Plumbing, a high-quality plumbing service focused on providing exceptional customer service.
From sewage backup issues and water treatment services to home renovations and more, Pristine Plumbing is a fully licensed and insured business offering both scheduled and emergency services in Peterborough, Lakefield, Stoney Lake, and surrounding areas. In addition to always answering calls and being as responsive as possible, Cardinal and Stadtke schedule appointment bookings in the evenings and on weekends so you don’t have to wait for help to get your home back in working order.
“We know that when plumbing emergencies happen, it totally disrupts your home — and when your home is impacted, it has a huge effect on you,” says Cardinal.
Recognizing that many homeowners don’t know the first thing about plumbing, Stadtke also goes above and beyond by providing tips to help clients avoid future issues. One of the most essential tips he shares is the importance of knowing where your home’s water shut-off valve is located.
“You might have your sink fall out on your kitchen floor, but if you know where it shuts off, at least you can prevent the water damage,” says Stadtke. “If things are going badly and there’s water everywhere, shut off the water first, and then call us and we’ll figure it out.”
As they approach their first full year in business, Cardinal and Stadtke have a lot to celebrate.
Not only was Stadkte nominated by Fleming College in the skilled trades category for a 2024 Premier’s Award, which recognizes outstanding college graduates, but Pristine Plumbing has racked up nothing but five-star reviews, which Cardinal attributes to their commitment to excellent customer service.
“We put ourselves in our customers shoes so we can do our best,” she says. “We just care about our customers.”
To contact Pristine Plumbing, call or text 705-243-4373. For more information, email info@pristineplumbingptbo.ca or visit pristineplumbingpeterborough.ca. You can also follow Pristine Plumbing on Instagram, Facebook, and LinkedIn.
Know Your Locals™ is a branded editorial feature about locally owned independent businesses and locally operated organizations, and supported by them. If your business or organization is interested in being featured in a future “Know Your Locals” branded editorial, contact Jeannine Taylor at 705-742-6404 or jt@kawarthanow.com or visit our Advertise with kawarthaNOW page.
